Nacro Tenant Voice Group
Your chance to influence housing services
The Tenant Voice Group is an informal forum for tenants living in Nacro-managed or supported housing. It’s a space for tenants to share their experiences, provide feedback on housing services, and work collaboratively with us to improve the homes and services we deliver.
By participating, you can help guide Nacro housing consultation processes, influence new policies, and shape the future of housing services in your community.
Why join the Tenant Voice Group?
The group has been set up to strengthen tenant participation and give residents a meaningful opportunity to use their experiences to influence our housing services. Your feedback helps us understand what matters most to tenants and ensures your voice is at the heart of decision-making.
This is part of Nacro’s wider commitment to resident involvement, where we listen to what our tenants say and act on it. The tenant group are also consulted on how to improve Nacro services, policies, and service user focused communications such as induction information or letters.
What the group aims to achieve
The Tenant Voice Group gives tenants:
- A regular forum to share views and experiences
- A way to hold Nacro accountable for housing services
- An opportunity to contribute to the design of new services and policies
- Clear feedback on how your input has influenced change
Together, we aim to improve Nacro housing services for everyone.
How it works
- Meetings: Monthly, held online via Zoom or Teams
- Who attends: Monthly, held online via Zoom or Teams
- Duration: Around one hour
- Feedback: We’ll always share how your input has made a difference
Get involved
If you live in Nacro-managed housing and would like to join the Tenant Voice Group, we’d love to hear from you.
Email: [email protected]
Up next:
What to expect from housing services
